Privacy Policy

Effective Date: September 28, 2026

At JJJ Techs Heating & Cooling ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website jjjtechshc.com, request HVAC or electrical services, or contact us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you request an estimate, schedule a service call, sign up for our newsletter, or communicate with us. This information may include:

  • Contact Data: Name, physical service address, email address, and phone number.
  • Service Details: Information about your HVAC system, electrical setup, commercial refrigeration needs, and appointment history.
  • Financial / Financing Data: Information submitted securely through third-party financing partners (such as Foundation Finance) when applying for payment plans.
  • Technical Data: IP address, browser type, device information, and website usage data collected via cookies and analytics tools.

2. How We Use Your Information

We use the information we collect for business and operational purposes, including:

  • Scheduling, dispatching technicians, and performing HVAC, electrical, or commercial services at your property.
  • Processing estimates, invoices, warranties, and financing applications.
  • Communicating appointment reminders, service updates, and customer support responses.
  • Sending promotional offers, seasonal maintenance reminders, or blog updates (you can opt out at any time).
  • Improving our website functionality and local SEO performance across Lancaster and Chester County.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing our customers (e.g., payment processors, financing partners like Foundation Finance, and software dispatch platforms), provided those parties agree to keep this information confidential.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission over the internet or storage system is 100% secure.

5. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

JJJ Techs Heating & Cooling
Lancaster & Chester County, PA
Phone: (717) 405-4017
Website: jjjtechshc.com

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